Privacy Policy

Vivaan Gems & Astrology Services ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights.

What We Collect

When you use our website, tools, or submit a form, we may collect:

• Your name and email address
• Date of birth, time of birth, and place of birth (for astrology tools and Kundli reports)
• WhatsApp number (optional, only if you provide it)
• Your area of concern or query topic
• Anonymous usage data (pages visited, tool results) to help us improve the website

How We Use It

We use your information for the following purposes:

• To provide personalised astrology readings, Kundli PDFs, and tool results
• To send follow-up emails such as your Kundli PDF or session confirmation
• To improve our tools and services using anonymous analytics data
• To respond to your enquiries via email or WhatsApp

We will never sell, rent, or share your personal data with unrelated third parties.

Data Storage

All form submissions and tool data are stored securely using industry-standard cloud infrastructure, protected by strict access controls and security rules. Your data is held in encrypted, secure data centres and is never shared without your consent.

Email Communications

If you submit a form, you may receive a transactional email (e.g., your Kundli PDF) and occasional follow-up messages related to your query. You can unsubscribe at any time by replying to any email with "Unsubscribe" or contacting us directly.

Third Party Services

Our website uses trusted third-party services to operate securely and efficiently. These services may include tools for secure data storage, email delivery, anonymous usage analytics, payment processing, and session booking. Each of these services operates under its own privacy policy and industry-standard security practices. We do not share your personal information with any third party for marketing or advertising purposes.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise any of these rights, please contact us at the address below.

Contact

For any privacy-related questions or requests:

Email: vivaanastrology@gmail.com
WhatsApp: +91 98198 77586